Other Website Questions

Import guest list into your Contacts

You can import your guest list into your Contacts by going to My Account > My Contacts. If you’ve already entered guests into your Contacts, importing a list will add to your list, not replace it.

1. Format your spreadsheet

The upoad/import process will add the names and emails of your guests, and group them as households, as long as your spreadsheet is formatted in the following way.

Formatting guidelines

  • Starting in the first column, the first row of your spreadsheet must contain column headings for HouseholdNameEmail and Phone. These 4 column headers are required in order to import the guest list.
  • Each individual guest should be in their own row.
  • For a given guest, all fields are optional. But at least one of these is required; completely blank rows won’t be imported.

Households, Parties and Plus Ones

To group guests in the same household, enter the same number value for each guest in the party. We will automatically group these guests as a Household in your guest list.

This works for plus ones, too. If "John Smith" has a guest, add "Guest" as its own row under John Smith, and give them the same number in the household column.

Reminder: The number in the Household column isn't the number of people in the household - it is simply grouping people together with the same number. So, if there are four rows of people that all have the number 15 in the Household column, we will group them together as a household (it doesn't mean there are 15 people in that household).

2. Save your spreadsheet as a CSV file

Once you’ve formatted your guest list, save it as a CSV file. CSV (“Comma-separated values”) is a common format, supported by Excel, Google Sheets, and Numbers, that Joy can easily read.

  • From Excel: File > Save as … > Save as type > CSV
  • From Google Sheets: File > Download > Comma-separated values (.csv, current sheet)
  • From Numbers: File > Export to… > CSV…

3. Import your CSV file 

Once you’ve saved your formatted spreadsheet as a CSV file, you’re ready to import it in your Contacts. Go to My Account > My Contacts > Import. When you get the import overlay, choose to Upload File. Then, once the file is uploaded, select Import and the file will be imported into your Contacts.

How to share wedding website URL with your guests

At a very basic level, your wedding website is just a URL, and in some way you need to share that URL with your guests. You can share your URL with your guests either through online tools or via printed paper.

You can do this any number of ways via our digital and paper partner, Bliss & Bone:

1. Save the Date: Online Save the Date or Printed Save the Date

2. Wedding Invitation: Online Invitation or Printed Invitation

3. Simple Email Announcment: Wedding Website Announcment

4. Personal email or text (this would be done personally)

We always recommend including your Wedding Website URL in as many guest communication opportunites as you can. If your website has important weekend and event information, then making sure your guests have ways to access and reference it is important. 

In the end, you need to share your Wedding Website URL with your guests - how you share it with them is totally up to you!

My website is stuck on “saving”

If your website doesn’t appear to be saving properly, or gets stuck, we always recommend logging out of your account, and then logging back in, just to make sure the browser has not logged you out of your browser session. In many cases this fixes the issue!

However, if it keeps happening, and you are uploading images while it is happening, it could be because the images are too large.

In general, all images should be less than 1 MB in size. And, when adding lots of images to a gallery, we recommend adding a few at a time, and then saving. If images are too large, it takes too long for the browser to save the data, and it will also likely take more time for your guests to load your site.

Adding music to a website

Unfortunately we do not have the option to load music onto your website.

Supported languages

Most modern language characters are supported by our wedding websites, and all languages that are supported will always be displayed left-to-right (so languages that do not read left-to-right would, generally speaking, not be supported).

Also, you can use multiple languages on your sites - just type in the language you want to appear.

Please note that just becuase we support that luangage, that doesn't mean that all the font options we have on our site have all the necessary language charaters of a specific language. So, you may be writing in a specific font and see that certain characters aren't displaying correctly. It may be best to try a different font if that happens.

Below is a list of languages that are supported:

Latin Alphabet
Albanian
Azeri
Berberian
Catalan
Chinese (Pinyin)
Croatian
Czech
Danish
Egyptian
English (Old)
Estonian
Esperanto
French
German
Hausa
Hawaiian
Hungarian
Icelandic
Italian
Kurdish
Latin
Latvian
Lithuanian
Maori
Maltese
Norwegian
Italian
Polish
Portuguese
Romanian
Sanskrit
Serbian
Slovak
Slovenian
Sorbian
Spanish
Swedish
Turkish
Turkmen
Vietnamese
Welsh
Wolof

Other Alphabets
Amharic
Arabic
Armenian
Bengali
Berberian
Bulgarian
Burmese
Byelorussian
Chinese
Chinese: by radicals
Coptic
Georgian
Ancient Greek (Ancient)
Modern Greek (Modern)
Gujarati
Hebrew
Hindi Devanagari
Japanese
Japanese Hiragana
Japanese Katakana
Kazakh
Khmer
Korean
Kurdish Sorani
Kyrgyz
Lao
Macedonian
Mongolian
Pashto
Persian
Persian (Old)
Russian
Sanskrit Devanagari
Serbian
Sinhala
Syriac
Tajik
Tagalog Baybayin
Tamil
Telugu
Thai
Tibetan
Tigrinya
Turkish Ottoman
Ukrainian
Urdu
Uyghur
Uzbek
Yiddish